July 2003
C-DATA
Hires New Customer Service Representative
Hi, My name is Diana Castañeda and I’m your new Customer Service Representative. I began with C-DATA in February of this year and was officially hired as a full time employee in June after completing my commitment to Source One Staffing.
- have three prior years of experience in
Customer Service, helping clients resolve their
problems. I am bi-lingual, so I read, write and
speak fluently in both Spanish and English. A
professional goal of mine is to make sure my customers
always feel comfortable calling with questions
or concerns.
- was born on June 18th
in Los Angeles and grew up in Baldwin Park. I
lived in the beautiful “City of Roses”
Portland, OR for four years before returning to
the “hot sunny weather” of California
about one year ago and I am planning to stay here
for the rest of my life!
- have two little boys, Omri who is five
and Andrew who is three. My hobbies are traveling
and spending time with my family.
- handle all C-DATA accounts with ID numbers
ranging between 3400-6799. I strive to be a Customer
Service Representative that you will always remember,
so I am here to help you stay in compliance and
answer all your questions or concerns. It is great
to be apart of the C-DATA Team and I look forward
to assisting you in the future. Please feel free
to give me a call anytime at 800-820-9314 Ext.
10!
Note that throughout this article, when I refer to the applicable federal regulations, I’m referring to CFR 49, Parts 40 & 382; these regulations can be found in Section 5 of the AADT Company Compliance Manual or in the AADT website at www.aadrugtesing.com under links at DOT Office of Drug and Alcohol Policy and Compliance at www.dot.gov/ost/dapc or Federal Motor Carrier Safety Administration at www.fmcsa.dot.gov.